Pearly Home Your Local Domestic & Commercial Cleaning Company

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Pearly Home

Privacy Policy

This privacy policy applies to the website pearlyhome.com, which is operated by Pearly Home, and governs the privacy of its users who choose to use it.

The policy outlines the various areas where user privacy is concerned and delineates the obligations and requirements of the users, the website, and website owners.

Additionally, this policy provides details on how the website processes, stores, and protects user data and information. Sharing, Storage & Use of Personal Information Received via our Online Forms.

When you complete the online contact form or request a free quote using the free quote form (found at the top of every page) on pearlyhome.com, you express your desire to be contacted for the purpose of obtaining information about the products and services offered by Pearly Home.

By clicking the ‘Submit for a Free Quote’ button, you provide explicit consent for Pearly Home to contact you to discuss those services and provide further information. We will also store the information you supply in order to better assist you should you require additional information at a later date.

All the information supplied is stored on a secure server, with transmission via Secure Socket Layer (SSL) technology. It can only be accessed by those authorized with special access rights to such systems. You have the right to the following with reference to the information we store:

  1. Access – The right to access your personal information.
  2. Rectification – The right to have inaccurate personal information rectified, or completed if it is incomplete.
  3. Erasure – The right to have your personal information erased where there are no overriding legal obligations.
  4. Restrict processing – The right to request the restriction or suppression of your personal data.
  5. Portability – The right to obtain and reuse your personal information for your own purposes across different services.
  6. Objection – The right to object to the processing of your personal information in certain circumstances.

If you wish to exercise any of these rights, please send your request by email to [email protected] or by post to the following address: Green Lea Mills, Cross Green Road, HD5 9XX, Huddersfield, United Kingdom.

Third Parties

As part of our marketing activities, we use several third-party information processors. These include Mailchimp, Google Analytics, Facebook, and Yell.com. We only engage with these processors when explicit consent has been provided, and we offer a clear method for unsubscribing from such communications. Details of the relevant privacy policies can be found in the Resources & Further Information section below.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

Usage of Facebook Plugins
This website uses plugins from the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you visit a webpage equipped with such a plugin, you are directly connected to Facebook’s servers. The content of the plugin is sent to your browser and displayed on the webpage. This informs Facebook which pages of the website you have visited. If you are logged in to Facebook as a member, Facebook associates this information with your personal Facebook account. If you use any plugin function (e.g., clicking the “Like” button, posting a comment), this information is also added to your Facebook account. To prevent this, you must log out of Facebook before using the plugin. For more information about Facebook’s collection and use of data, as well as your privacy rights and options for data protection, please view Facebook’s privacy policy.

Opt-out

To provide website visitors with more choice regarding how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data from being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience. For more information on the usage of cookies by Google Analytics, please see the Google website.

Disabling Cookies

If you would like to restrict the use of cookies, you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Internet Explorer – click here
Chrome – click here
Mozilla Firefox – click here
Apple Safari – click here

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion. Your personal information is kept private and stored securely until a time when it is no longer required, as detailed in the Data Protection Act 1998. Please refer back to “Sharing, Storage & Use of Personal Information Received via our Online Forms” above to understand how we handle personal information. Every effort has been made to ensure a safe and secure form-to-email submission process, but users are advised that they use such form-to-email processes at their own risk.

This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates, but only if this was made clear to you and your express permission was granted when submitting any form-to-email process. Or, when you, the consumer, have previously purchased from or inquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an exhaustive list of your user rights regarding receiving email marketing material. Your details are not passed on to any third parties.

External Links

Although this website aims to include only quality, safe, and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk, and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement, and actions taken through external social media platforms that this website and its owners participate in are subject to the terms and conditions and privacy policies held with each social media platform, respectively. Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution regarding their own privacy and personal details. This website and its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels, such as by telephone or email. This website may use social sharing buttons, which help share web content directly from web pages to the respective social media platforms. Users are advised, before using such social sharing buttons, to do so at their own discretion and note that the social media platform may track and save your request to share a web page, respectively, through your social media platform account.

Shortened Links in Social Media
This website and its owners may share web links to relevant web pages through their social media platform accounts. By default, some social media platforms shorten lengthy URLs (web addresses) (for example: https://bit.ly/3bfkPDu).

Users are advised to exercise caution and good judgment before clicking any shortened URLs published on social media platforms by this website and its owners. Despite their best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking; therefore, this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Pearly Home. Valid UK VAT number: 398465434. Company Registration Number: 12363624 (England and Wales).

Registered office address:

Green Lea Mills,
Cross Green Road,
HD5 9XX, Huddersfield,
United Kingdom